This accessibility statement applies to the SENDIASS website: sendiassleicestershire.org.uk
This website is run by the SENDIASS team at Leicestershire County Council. We want as many people as possible to be able to use this website. The text should be clear and simple to understand.
You should be able to:
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zoom in up to 300% without problems
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navigate most of the website using just a keyboard
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navigate most of the website using speech recognition software
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use most of the website using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
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Some ID attributes on pages aren’t unique
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Some elements don’t have sufficient colour contrast
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Navigating using a keyboard could be improved.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
Email: info@sendiassleicestershire.org.uk
Call: 0116 305 5614
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email info@sendiassleicestershire.org.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone
We also use Relay UK, a free app from BT which can help people with hearing and speech difficulties to communicate over the phone.
Find out how to Get in touch.
Technical information about this website’s accessibility
Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the 'non-compliances’ listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
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Some ID attributes on pages aren’t unique, so people using screen readers and other assistive technologies may find it difficult to access elements lower down the page. This fails WCAG 2.1 success criterion 4.1.1 Parsing.
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Some elements don’t have sufficient colour contrast which can make them difficult to read for users with low vision. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
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Navigating using a keyboard could be improved. For some elements is took more than 1 tab to get past them. This fails WCAG 2.1 success criterion 2.4.3 Focus Order or 2.1.2 No Keyboard Trap
We plan to fix these issues by 31 January 2023.
Disproportionate burden
The thumbnails for some external videos don't display the full video screen. We are unable to resolve this as it is a third party's Youtube channel.
What we’re doing to improve accessibility
We will regularly review the accessibility of this website with automated testing using the Lighthouse and axe accessibility tools and NVDA screen reader. We will also conduct manual testing exercises, and review any issues reported by users of the website. We will work with our developer to make improvements.
Preparation of this accessibility statement
This statement was prepared on 10 October 2022.
This website was last tested on 6 October 2022. We did our own testing using the Lighthouse and axe accessibility tools and NVDA screen reader. We also conducted manual testing exercises such as navigating using a keyboard and different zoom settings and screen sizes.
We tested a number of pages that included a wide range of functionality including videos, show/hide, online forms and search.